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GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber - Refund not processed even after 50 days

Amogh Shetty filed complaint against GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No * DLF Cyber on May 14, 2020

My flight tickets with Goindigo was cancelled and refund was processed to Goibibo, by the airline on March **th as confirmed by them. In spite of repeated request for updates on the refund, I have received one reply long back that it is being looked into and after that there has been no update. In addition to this, they have modified my PNR status for both bookings to "Travelled", almost a week after the travel date. Which is wrong.!
I have made multiple attempts for an explanation/update but they are deliberately ignoring all my tweets and no response on my refund which about ** days late.!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

GOIBIBO COM IBIBO GROUP PRIVATE LIMITED floor Tower A B C Epitome Building No 5 DLF Cyber

10

Total Complaints

5

Total Resolved

50.00%

Consumer Satisfaction

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