Otipy - Refund Not Processed by Otipy Despite 120 Days Delay
Utkarsh Agarwal filed complaint against Otipy on Sep 8, 2025
Otipy (Company shut down, refund not issued as promised)
Complaint Details:
I used buy groceries and vegetables from Otipy. Suddenly they shutdown and After the company shut down, they officially promised to refund my money within **–** days.
I initiated the refund request and have been following up since **th May ****.
Despite repeated follow-ups, it has now been over *** days and no refund has been received.
The company has not provided any valid explanation for the delay nor communicated transparently.
This has caused significant mental stress and financial inconvenience.
Relief Sought:
*. Immediate refund of my money as promised.
*. Compensation for undue harassment and delay caused by Otipy’s negligence.
*. Written confirmation of the exact refund timeline with date.
Amount Involved:
*** actual remaining +** refund wallet
Supporting Documents:
Otipy Wallet screenshots
Screenshot of refund promise (showing **–** days commitment)
Email communication with Otipy
Complaint By:
Utkarsh Agarwal
utkarshagarwal**@gmail.com
**********
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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