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Goibibo airlines And AirAsia - refund not processed

parth dhingra filed complaint against Goibibo airlines And AirAsia on Jun 30, 2020

Due to corona virus pandemic lockdown my flights got automatically cancelled for **TH APRIL,**** NEW DELHI-GOA and return flight **TH APRIL, **** GOA-NEW DELHI. my complaint is i have got a credit voucher by GOIBIBO for my **th april,**** NEW DELHI-GOA flights but they are not processing the credit voucher for my **th april,**** GOA-NEW DELHI flights. this issue has hit me and my brother very hard, this was going to be my first ever flight experience as i haven't travelled in a flight before ever since, and goibibo along with AIR ASIA made me realise that no matter how digitally grown our country is people lose their money in seconds. A whole sum of rupees **** is lost from my hands i have just turned ** and my family doesn't believe in me anymore and i get bad dreams about how i let my family down. please GOIBIBO & AIRASIA help me get my refund so that i can gain some amount of respect and trust in my own family.

thank you
parth dhingra
**********
flights were booked with number **********

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Goibibo airlines And AirAsia

16

Total Complaints

7

Total Resolved

43.75%

Consumer Satisfaction

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