Mayuri Dalvi filed complaint against DREAMPLUG TECHNOLOGIES BANGALORE on Nov 29, 2024
There was * transactions made on **th October’** for electricity bill payment. However, all * transactions got failed but refunds have not been initiated yet. It’s been more than ** days now. As per RBI guidelines, the refund should be made within * working days or else *** rs per day penalty has to be paid to customer. I have been following up with CRED support multiple times but every time they are responding as we are working on it and nothing has been done.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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