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DREAMPLUG TECHNOLOGIES BANGALORE - Refund not issued

Mayuri Dalvi filed complaint against DREAMPLUG TECHNOLOGIES BANGALORE on Nov 29, 2024

There was * transactions made on **th October’** for electricity bill payment. However, all * transactions got failed but refunds have not been initiated yet. It’s been more than ** days now. As per RBI guidelines, the refund should be made within * working days or else *** rs per day penalty has to be paid to customer. I have been following up with CRED support multiple times but every time they are responding as we are working on it and nothing has been done.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

DREAMPLUG TECHNOLOGIES BANGALORE

9

Total Complaints

5

Total Resolved

55.56%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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