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Girish Kumar Gupta filed complaint against Dth connect on Aug 10, 2020
I, Girish Kumar Gupta, Mobile No.**********, wish to inform you that on **-**-** I have order a Dish TV from DTH Connect website (https://dthconnect.com) and payment done through my credit card, but due to some technical issue it was not installed. Dish TV representative told me that due to bamboo nearby, signal couldnot work clearly so he was unable to install it.
After that I have requested to refund my money through DTH Connect weblink (https://dthconnect.com/contact), then I have send E-mail (sales@dthconnect.com) thrice but I didn't received any reply. I also send e-mail to (support@dthconnect.com) but this was incorrect email address. Till now I have make more then forty phone calls to their customer care (+**-**********) but they disconnected my phone after listening my problem or sometimes before, or reply me that they will call back after few minutes but no call back at all from their site.
As I have paid money online, so have an order number from their site and also received transaction reference number from the payment gateway.
Please help me to get my money from them.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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