Toochki - Refund not given
Jaspreet filed complaint against Toochki on Apr 8, 2024
I have received a wrong product which I came to know when I opened the packet. So I had initiated the return request the on the spot and called the courier agent as well declaring that I have received the wrong dress.
But I have received a communication from your side that the return request was rejected as it did not match with the product.
When I had received a wrong dress how can I return the correct one?
I am confirming that the packet with order number ********** has already been returned by me and picked up by the shadowfax courier agent * days back.
Please get this resolved on utmost priority and refund my money back else we will never buy anything from Limeroad app.
Thousands of customers like you have trusted Voxya to resolve their issues
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