Travelyaari.com - Refund not get

Hello sir
I booked my ticket from travelyaari jaisalmer to vadodara on date **/**/**. But due to buses strike in rajasthan for taxmaafi.my bus was cancelled by thar bus operator.i try many times to call customer care of travelyaari more than *** time when pick up only once they said its success for refund and get you *-* days. Now i dont have money i want to go back vadodara so now i dont have money. So please help to take back my refund please please please.
Prn no. *********-****
Ticket no. ***********