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JP Varieties - Refund Not Done

Swastika filed complaint against JP Varieties on Apr 11, 2021

My customer had ordered * products from the same seller in Messho in-side one single package. Both of them were damaged. So I replaced them. She returned the package containing * products. But it was unknown to us that Messho has assigned two different delivery agency from two different products from same seller. Also the return tracking was so confusing coz *st both products were supposed to be taken by 'E.com express' but then one status changed to 'Delhivery' courier service and one status remained same. I got refund of one product but not getting refund of other one till date. Highly disappointed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

JP Varieties

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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