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Borzo WeFast - Refund not credited

Zahra Khan filed complaint against Borzo WeFast on Jul 29, 2023

I had ordered a delivery today. I was asked by the courier guy to cancel the order as he didn't want it and said that no fine will be charged and my refund amount will be refunded immediately.
I haven't recieved any notification or any refund yet. There is no customer care I can directly talk to and the message feature is ridiculous and useless because it only has ready prompts for bots. I want my refund of ***rs. Awaiting your response.
Attached below are proof of payment and delivery details.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Borzo WeFast

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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