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Sugarcomb.in - Refund needed

smriti filed complaint against Sugarcomb.in on Jun 20, 2019

I ordered this product on sugarcomb.in
First there was no sin of delivery details. No response to emails and their website phone number doesn’t work. Then after raising a complaint on this platform I got a mail saying the product is on its way.
When I received the product it was broken and of extremely poor quality. The return policy clearly states that the product can be returned within * days of delivery. I wrote back to them the same day but haven’t heard from with repeated weekly reminders. It’s now been * weeks and I am upset and want try refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Sugarcomb.in

41

Total Complaints

12

Total Resolved

29.27%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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