Indigo and HappyEasyGo - Refund money not yet refunded
Omeshwari Wazekar filed complaint against Indigo and HappyEasyGo on Feb 16, 2022
My flight was cancelled by Indigo Airlines and my request for full refund was registered on **th Jan **** by Indigo Airlines. I had booked it via HappyEasyGo website. I also uploaded screenshot as proof of cancellation on agent website i.e HappyEasyGo. But I have not got my refund back, and they are saying they may take * more weeks since they don't know where the amount is stuck in the process. And airlines is telling that amount is already processed and i should contact agent for refund. PNR nos are: WK*B*C and CJBQKC for * way journey between Bangalore and Nagpur on **th Jan **** and **st Jan ****.
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