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Aisha Shaikh filed complaint against Ixigo irctc on Dec 2, 2020
Hello there,
I booked * tickets through ixigo app on ** November for *st Dec **** from new delhi to panvel. On **th November i received a text msg from irctc that train is cancelled due to some inconvenience. I contacted railway inquiry at *** asking why i haven't received my refund yet they told me that train has not been cancelled but diverted.Also ixigo app was continuously showing that TRAIN IS CANCELLED in red block letters.
So as it is of ixigo's or Irctc's fault that i didn't receive any massage containing that train has been restored.. i missed my journey..also i didn't receive any massage about refund..so i kindly request you to please help me getting refund from concerned responsible as soon as possible.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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