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jyoti kumari filed complaint against Meesho on May 28, 2025
I placed an order for a pair of earrings worth ₹*** (₹*** Meesho balance + ₹** COD). The delivery person came but I asked him to cancel the order as I was unaware of it. Later, I found out that the payment was already made.
The app now shows the order as delivered, but I never received the product. When I contacted the delivery person, he first claimed the order was canceled, but later misbehaved and admitted to delivering the product to someone else.
I have a call recording of the delivery person admitting this and misbehaving with me.
I have raised multiple complaints with Meesho customer care, but all of them were closed without resolution. Meesho recently denied my refund citing their “Fair Usage Policy,” which I believe is unjustified as the product was never delivered.
I request a full refund of ₹*** immediately and that this complaint be escalated for proper resolution.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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