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Snap Deal Online Shopping - refund declined

Trishita Pingolia filed complaint against Snap Deal Online Shopping on Jan 8, 2019

I ordered one pack of * huda beauty lipsticks which were used already when delivered to me and a pair of shoes which were not of the expected quality.
i initiated the refund process for both of my orders but didn't got any response. Then i mailed a several times but every time request is closed. I have been mailing them since from * months but still not getting any help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Snap Deal Online Shopping

42

Total Complaints

13

Total Resolved

30.95%

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