Odda class - Refund amount

Respected Sir/Madam,
I am writing this email with deep concern and disappointment regarding the refund of fees paid to Odda Classes for my daughter, Spruha Sachin Kamble (Class *th).
Student Details:
Student Name: Spruha Sachin Kamble
Registered Mobile Number: **********
Enrollment Date: **.**.****
Refund Raised Date: **.**.****
Reason for Refund: Timing problem
My daughter attended only booster classes and did not attend any regular classes. During the booster sessions itself, we realized that the class timings were not suitable for her schedule. Immediately, without any delay, I applied for a refund as per your process.
Despite raising the refund request on **.**.****, till date the refund has not been credited, which is extremely disappointing. As a parent, I trusted your institution and enrolled my child with good faith, but this prolonged delay has caused unnecessary mental stress and financial inconvenience.
Fee Payment Details:
Rs. **,***/- paid (Account No. ************, IFSC: IPOS*******)
Rs. *,***/- paid (Account No. ***********, IFSC: SBIN*******)
Total Amount Paid: Rs. **,***/-
I am requesting a full refund of Rs. **,***/-, as my daughter has not availed regular classes and the refund was applied well within the applicable period.
Refund to be credited to:
Beneficiary Name: Sachin Dadarao Kamble
Account Number: ***********
IFSC Code: SBIN*******
I sincerely request you to treat this matter as urgent and process my refund immediately, strictly according to your rules and regulations. I hope Odda Classes values parents’ trust and will resolve this issue without forcing me to take this matter further.
Kindly confirm the refund status at the earliest.
Thanking you and awaiting your prompt and positive response.
Yours sincerely,
Sachin Dadarao Kamble
Mobile: **********
Parent of Spruha Sachin Kamble