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Mesho app - Refund amount not returned

Trisha filed complaint against Mesho app on Mar 23, 2022

Mesho app didn't refund my amount after returning their product
They blocked my account and when I called customer care they told that multiple return is the reason of blocking the account.
If the product is not good or incomplete then I have to return
And when my last order is returned they updated in mesho application that refund amount is reflect but after that they without informing blocked my account and when i called for this issue they told me we cannot refund your amount because account is blocked.
Please help me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Mesho app

19

Total Complaints

11

Total Resolved

57.89%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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