Jumbo jobs hyderabad - Refund amount need back from consultancy

My husband got an mail from jumbo jobs in Dec **** regarding job opportunity in UAE in mail it was clearly mentioned that If Jumbo-Jobs fails in providing the relevant job opportunities in ** days, the whole amount which you have paid for the services will be refunded. They have just send * * Email regarding job openings in gulf countries he has accepted the jobs but after that there was not response from there side regarding any jobs...after * month my husband mailed them asking for the refund they replied to the mailed saying that they have initiated our service after payment they have worked on our profile and send us job opportunities after your acceptance we had proceed for the same Now the employer is contacting you or not is not in our hands as we cannot force the employer to do so. So we will not be able to initiate your refund since you had consumed our service. So I want my money back from this fraud consultancy.