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Junglee rummy - Refund amount

Ravindra Shivahari Gatkul filed complaint against Junglee rummy on Sep 17, 2022

I created an account in junglee rummy **/**/**** and I deposited totally rs approx. ***** I won nearly *****. First i completed kyc then i requested withdrawal *st *** *nd ***** *rd approx **** . First ***rs withdrawal successful **/**/**** while I'm going to next two withdrawal my amount.. my account is locked I'm unable to login... Suddenly I contacted customer care, they are saying u did suspicious activity so your account has locked....I tried many mails but then dont replied any mails.I didn't do anything wrong and didn't do any suspicious activity.. I need my money back.. please help

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Junglee rummy

20

Total Complaints

12

Total Resolved

60.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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