Honest Shoe Zone Thier No - Recieved Wrong Product

I Ordered Shoes From This WhatsApp No. (**********) . They Claim That They Deliver Good Quality Products And They Have Easy Exchange And Refund Available . When I Received The Shoes They Were Not What I Ordered , Also They Were Large In Size Than I Ordered . I Messaged Him That I Received Wrong Product And He Said That He'll Check . But After That He Hasn't Replied To Any Message And Call . He Also Told Me That The Exchange Or Refund Period Is Within ** Days But He's Not Doing It .