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Country Delight - Recieved order without placing an order

Mridul Pal filed complaint against Country Delight on Feb 28, 2025

Tldr: Received order I did not place an order for and got scammed of my money.

I got a call randomly from Country Delight that my order has reached.

I told the delivery person that i did not place any such order and to kindly cancel it. He insisted that it cannot be cancelled. I asked him to tell me when did I place such an order since I CANT FIND ANY DATE ON APP.

He said even he cant see this.

I denied to take the order and requested him a lot to cancel it.

He kept on insisting that he cannot cancel it and PAYMENT WAS DONE so he cant take it back.

He told me to take the order since he cannot do anything about it.

When i received the order and downloaded the bill there was NO DATE OF PLACING ORDER and NO UNIQUE ORDER ID or as such to identify such an order.

Also the time of money deduction from the wallet was different on bill vs on the app.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Country Delight

10

Total Complaints

10

Total Resolved

100.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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