www roopvilla com - Recieved damaged and completely different sarees

Hi,

I would like to file a complaint against an online e- commerce website- www.roopvilla.com

Issue:
I had ordered * sarees worth **** Rs from thier website and it was delivered yesterday morning.
But the products that recieved are in worst quality and also looks nothing like the products that I ordered.
Color ,design and quality nothing is similar.

I have tried to contact them for return through email, calls and whatsapp.But they are not responding to me at all.Please look into this.

Appreciate yout help.

Regards,
Arpitha
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