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Punayaa - Recieved a different product instead of my order

Megha Shrivastava filed complaint against Punayaa on Aug 23, 2018

This is in reference of wrong product delivered instead of my order . I have ordered marron pure silk saree worth rs **** from your website order id-PYA************ , and I have received a different saree with some other cheap material n border work on it .
So I want to return that product which I have ordered from punayaa website but unable to mark return from website there is some problem .everytime I tried to mark return it shows return already in process but unable to mark return , I also called many times on customer care no which is provided on your website that is ********** which is unanswered .

I also mark mail to care.punayaa@gmail.com for providing
correct procedure and contact details for the marking return of wrong product but not received any reply from the customer care team of website.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Punayaa

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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