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Vi Constructure Private Limited - Recharge unsuccessful and inappropriate recharge pack plan

Anna T Christopher filed complaint against Vi Constructure Private Limited on Sep 16, 2022

I have recharged my vi number at * : **pm on **th Sept,**** from an federal bank account with *** vi pack plan and the transaction summary of the bank shows transaction complete, but I my phone was not recharged. Again I recharged my mobile on the same day with the same *** vi pack plan which consists of (*Gbdata/day,unlimited calls and *** messages) all for ** days validity ,instead I received a plan containing (*.* data,unlimited calls and ***messages) all for ** days validity.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Vi Constructure Private Limited

7

Total Complaints

4

Total Resolved

57.14%

Consumer Satisfaction

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