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Reliance Jio Infocomm Ltd - Recharge not reflecting

Shanthiprasad jain t s filed complaint against Reliance Jio Infocomm Ltd on Mar 15, 2022

I had recharged my jio number ********** for the *** rs plan on **/**/****, after my due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The upi transaction id for the payment of rs.*** is T**********************. I am unable to make any outgoing calls in spite of recharging . Please resolve immediately.

Repeating the details
Mobile no: **********
Date of recharge: **/**/****
Mode of recharge: through myjio app using phone pe upi
Amount of recharge: *** rs
Bank transaction id: T**********************

Regards
shanthiprasad jain t s

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Reliance Jio Infocomm Ltd

8

Total Complaints

1

Total Resolved

12.50%

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