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Ongoli Koushik filed complaint against Airtel mobile recharge on Aug 29, 2021
I have recharged my number using airtel thanks app. The benifits are not added. When I called *** (number for airtel payments) they said I should call ***. When I called *** they say I need to call ***. Same thing repeated .more then ** times. I have even mailed to ***@in.airtel.com. I have th transaction ID and the sms recieved from them that the transaction was successful. Main important part is the customer care members are very rude. They don't want to listen to the customer problem. They just want to say what they want.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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