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erobot store - Received wrong product

Devi filed complaint against erobot store on Jul 9, 2021

Hi,

I have ordered for smart robotic vaccum cleaner from their website and i recieved a fake chinese product and not the product shown while ordered.
Kindly help me to get the right product or return the product and refund my money back.
I have the attached the pic of my order & the product that i received for your reference.

Please find the link of order confirmation below

https://robocop.in/***********/orders/****f*ddd******ba*cf***d**e*be**

Thanks & Regards,
Kakathi

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

erobot store

4

Total Complaints

2

Total Resolved

50.00%

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