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Gursheen kaur filed complaint against Savana By Urbanic on Aug 7, 2025
I ordered a legging of *** inr and shirt of *** inr from Savana and received a small sized pajama of a child and that too of such a bad quality along with a sweater of a child. I posted the return request several times on Savana but it is getting rejected again and again. They are asking to post picture of barcode, receipt, size tag but I’ve received none of it how do I post the picture? I have emailed the Savana team several times tried to contact the support team but have got no response other than the one saying “your return request has been rejected “ and “wait for ** hours” I need urgent help on the issue because I cannot afford to loss **** inr my order id was S*********************
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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