Wow styles - Received Used Clothes and Incomplete Order Paid for 2 Sets Received 1 Set

Subject: Received Used Clothes and Incomplete Order – Paid for * Sets, Received * Set

Order Details:

Order Date: **-**-****

AWB Number: **************

Product: Cargo Duo Set – ** (SKU: *********)

Quantity Ordered: * Sets

Quantity Received: * Set (Used Clothes)

Amount Paid: ₹**** (Cash on Delivery)


Complaint:
I placed an order for * sets of Cargo Duo Set – ** but received only * set, which appears to be used and worn. This is unacceptable, and I request an immediate resolution.

Requested Action:

*. Full Refund of ₹**** OR


*. Immediate delivery of the correct, new, and unused items (* sets).



I am attaching images of the received product and the shipping label as proof of my purchase.

I expect a resolution within * working days. Failure to respond will result in filing a formal complaint with the National Consumer Helpline (NCH) and other legal channels.

Contact me via the platform’s messaging system for further details.

Sincerely,
A Concerned Customer