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Paytmmall - Received fraud product

pogiri lakshmi kumari filed complaint against Paytmmall on Jan 9, 2021

I ordered Vivo v** brand new mobile from PayTM mall app. But they delivered old damaged small Samsung product.
Customer care executives are not responding properly. There is no call support from PayTM mall app. It has been already ** days since product got delivered. No action taken from the PayTM mall people.
Order Id: ***********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Paytmmall

11

Total Complaints

2

Total Resolved

18.18%

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