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Home > Complaints > Received different product which I didn't ordered

Primewatches - Received different product which I didn't ordered

Jana filed complaint against Primewatches on Mar 14, 2019

On *rd March **** I have ordered a combo watch from the following website:
https://primewatches.co
They have sent the following text message related to product delivery:
Your shipment ********* is out for delivery by ecom Executive Ph: *********** pin: ********* Please keep Rs ****.* ready for payment.
But I couldn't reach them using these contact details. By *th March I have received my order and I paid money. But it is not which I ordered. So I tried to contact them. They have no contact number only mail id for customer support is available. I mailed them more than * times that to initiate the refund process. I didn't get any response from their side. Please help me with this.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Primewatches

1

Total Complaints

0

Total Resolved

0.00%

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