Drapino - Received cheap product

I've ordered a product from drapino website. I got some cheap product which doesn't worth the price at all. Display photos and costs are high and delivering some cheap products. There is also no returning service provided by them we(the persons who have purchased and wanted to return) have to send courier bearing our charges. They doesn't even return only some of the money to the account and they'll send the money to their website's wallet. As I've ordered the product and returned it once. They sent the money to account and asked them will they send the wanted product or some cheap product. They said they will send the original product which I'm going to order and they itself orderd the product using my wallet money and sent a cheap product again. This is completely a fake website. I want my money without any deduction including my courier charges