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Fastroly - Received an entirely different product

Sruthy k s filed complaint against Fastroly on Mar 24, 2019

I have ordered an orange colour kurta and it was really pretty in the pic. I received a blue colour kurta which looks like a very cheap one. I have mailed immediately to the Customer Care and didn't get any response. Again on the second day, I mailed them and no response. Yesterday I messaged them on FB and then they asked the order I'd. I have given and again no response. I want the money back. Order Id-FT************

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Fastroly

22

Total Complaints

5

Total Resolved

22.73%

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