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Bblunt and minimalist - Received a product which is already used damaged one

Vishnupriya Godari filed complaint against Bblunt and minimalist on Jan 11, 2025

I am writing to express my disappointment with my recent order from Swiggy Instamart. On [Insert Date], I ordered the Bblunt product, but when I received it, I was shocked to find that it was damaged and appeared to be used.

The order details are as follows:

Order Number: from Instamart
Product Name: Bblunt Hot shot finish spray
Date of Order: jan **, ****

I request that you take immediate action to resolve this issue. I would appreciate it if you could replace the damaged product with a new one or provide a refund.
Please let me know the next steps to resolve this issue. I have attached a photo of the damaged product for your reference.
Thank you for your attention to this matter.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Bblunt and minimalist

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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