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lenovo India Dealership Mahagun Mall Vaishali UP - Promised a cashback which I never received against a purchase of a Lenovo Laptop

Hemant Gupta filed complaint against lenovo India Dealership Mahagun Mall Vaishali UP on Sep 16, 2020

Hello Team,

I purchased a laptop from "Silverline Technologies" Lenovo Authorized Exclusive Store in Mahagun Metro Mall, Vaishali, Ghaziabad.

I purchased the item under HDFC Bank Diwali Festive offer of **% cashback on Debit Card swipe and store owner promised the same at the time of sale. I have the pamphlet as well with me which he shared with me along with the Original Bill at that time.

I am attaching both supporting bills and pamphlets for your reference.

I was asked to wait for ** days for the cashback to be credited in my account and once I did not get it I immediately reached out to Store and HDFC Bank.

I got no from both the places.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

lenovo India Dealership Mahagun Mall Vaishali UP

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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