Dealmyntra.in - Product not delivered

Mohammed Shahid filed complaint against Dealmyntra.in on Apr 20, 2019

I have ordered a mobile phone Samsung M** (* GB ram and *** GB internal) of Rs ***** on ** April **** Thursday from Changanacherry, Kottayam using dealmyntra.in which is listed in flash sale category. The payment is done through UPI payment using Google pay on *:** pm (**-**-****). After all the transaction is done it redirects to the same page of the website. I didn't get any confirmation mail or message to my mobile number. The amount is debited from my federal bank account (**************) and its being days after the order. According to my bank details, the amount is credited to the beneficiary account and still, there is no response from this website and customer care support about the order details or the payment. Also, the toll-free number is unavailable which is given on the website. Also, I have e-mailed to their customer support and there is no reply from their side. I think this is a fraud site. Please help me with this issue and I kindly request you to help me to get the amount back as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Dealmyntra.in

Total Complaints

Total Resolved

16.33%

Consumer Satisfaction

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