Ekart logistic - Product not delivered to the customer yet showing delivered

Sir, with reference to my order number: MYEP**********, I will like to bring you to notice that my order was not delivered to me, neither to my neighbours and not to my security guard, yet it is showing delivered.

I had placed an order via Myntra, which was about to delivered on or before **th Nov ****, but it was not delivered and the status of the order was showing delivered on **th of November. Sir, for your kind information It was not delivered to anybody, neither to me nor to my neighbours and not even to my security guard. Kindly check and give me a proper update of where did your delivery agent delivered my order? Because Not a single delivery person came to deliver anything on **th of November ****. Sir, everytime your delivery agent misplace the order and the customer suffer for the same. How do you verify that the order has been delivered to the mentioned person, you didn't even shared the OTP for receiving the order. I had also raised the complain for the same on Myntra as well, for your reference I can provide you with the Incident number: IN********************ITivb*OU. Sir, please deliver my order to the proper address otherwise refund my money.


Hope that my issue will get resolved as early as possible and I will get justice.

Thanks
Sumona