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Richa Thomas filed complaint against Soch apparel pvt ltd on Aug 22, 2021
Dear Sir / Madam,
I am writing to you to raise an issue about: Clothing, Shoes & Accessories
The issue that I have experienced was: My brother gifted me a kurta set on the occasion of Rakhi. Myntra status is showing that the package is being delivered however, I never received the product.
On raising the complaint with Myntra they are being ignorant and denied any kind of assistance, claiming that as per their logistics the item is delivered.
It's a prepaid order which can easily wrongly delivered or not delivered at all. Myntra customer care is rude enough to not only acknowledge this fact but also disconnect the call to avoid any kind of discussion.
It occurred on: **/**/****
Refund or reinstate the order.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Richa Thomas
Order Number: #*********************
:
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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