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Ajio Com - Product missing from package

Puneet Singh filed complaint against Ajio Com on May 23, 2021

I had ordered two jeans and one Carlton london sunglasses for cash on delivery. I received the package with sunglasses first , it looked untampered except when I opened it after paying the delivery guy , there was only an empty sunglasses case ( the case looked fake ) and invoice receipt ,but no sunglasses . I called the delivery guy , but they said they can't take back opened packages . I tried to return it using jio app , but there's no option anywhere thats for empty packages received . No customer service person is available to help , you only hear automated voice on customer care .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ajio Com

48

Total Complaints

26

Total Resolved

54.17%

Consumer Satisfaction

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