Gaia paneer - Product issue

Hello dear sir /medam aaj mere dvara apke d-mart rajnadgaon Chhattisgarh m time *.** minutes m kuch saman ka billing karaya gya jisme gaia company ka */* kg paneer bhi tha jo ki kharab ho gya tha. Generally bill ki avshyakta na hone ki vajah se m bill fek deta hu.. jab m paneer vapas karne gya apke store m to apke karamchario dvara bill manga gya jo mere pass nhi tha. Fir apke ek karamchari ne mere dvara liya gya saman ka details or samay or amount pucha gya m unko sab bataya transection details bhi diya uske bad bhi apke manager davara bola gya ki m -return nhi kar sakta.. karke aap bhi btao kya ye vajib hai.. ek to gathia or kharab quality ka paneer bech rahe ho upar se admi vapas karne ja raha h to uski baat nhi sun rahe ho...