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Big Bazaar - Product is not delivered

Irfan Rizvi filed complaint against Big Bazaar on May 14, 2021

The issue that I have experienced was: I ordered grocery from Big bazaar online delivery service. I had booked the slot for the *pm - *pm for delivery and paid using gpay upi. The total bill is worth of ₹ ***. Then at *:** pm I got a sms from BB saying my order has been modified and ready for dispatch.
In night app is showing delivered but I haven't received any call or order from their site and there is no way I can connect with them.

It occurred on: **/**/****

I need the refund as soon as possible.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Big Bazaar

71

Total Complaints

34

Total Resolved

47.89%

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