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Jatin Assudaney filed complaint against Zepto on Mar 7, 2025
Order E**DDBMHL*****
Ticket No:************
I had ordered an epigamia turbo greek yogurt from zepto on **nd Feb, the expiry written on the product is **th March. When i went to consume it it had gotten stale. I raised a complaint on *th March well before expiry date (since shelf life of this yogurt is one month, it was packaged on **th feb). After raising the complaint, zepto said they only take complaints if they are within * days of order and cant help with refund/replacement after that and wont do anything about it.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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