Ferroli Heating South Asia Pvt Ltd - Product found defective No replacement refund as per customer demand

Ferroli Heating (South Asia) Pvt. Ltd.
Evoma, Prestige Featherlite Tech Park,
Plot No. ***, *nd Phase EPIP Zone,
Whitefield, Bangalore-******
Karnataka, INDIA.
Phone: +** ** ********
: +** *** *** **** (What's app)
Fax:+** ** ********
E-mail: customercare@ferroli.co.in
*) The geyser getting out-of-order frequently. If within warranty it is getting failure again and again then what will happen after warranty. I don't want this geyser. please refund my money. Thank you.

*) Complaint numbers are plenty as below:
FRN********
FRN********
FRN********
FRN********

*) Service centre address not available. Only phone number available. I got below message from Ferroli Helpdesk.
Dear Sir,
Kindly contact Electric Beam - ********** and **********.
Regards,
Ferroli Helpdesk.