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Themerina - Product changed

Saubhagya Kiran filed complaint against Themerina on Oct 4, 2021

On **th of September I booked * suit with pazama and dupatta also, through https://themerina.myshopify.com.
Payment method is cod.
after that I received an sms on my order, number as #****
One week later since I didn't receive any further notification.
Today I received my product but my product was changed and not a good quality also it's very poor. Payment was done through Phonepe for ***rs.
Please advise. At least tag myshopify as fraudsters. Because they do not have any contact numbers, just some random Gmail ID, which never responds to our mails/complaints

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Themerina

1

Total Complaints

0

Total Resolved

0.00%

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