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Home > Complaints > Problem with delivery agent

Ecart logistics - Problem with delivery agent

CHUNDRUI MADHUSUDHAN RAO filed complaint against Ecart logistics on May 16, 2023

Delivery agent not interested to deliver my product to my village... He called me and told me "take your order from where I am... Otherwise I cancel the order..."
Iam outside of my village... I ordered for my parents... There are old people... How they collect form the delivery agent... And this is not a first time.. when I put any order to my village they refused to deliver...

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ecart logistics

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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