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Magicbricks Realty Services Limited - PPL BROKER PACKAGE DEACTIVATED BEFORE SCHEDULED 90 DAYS

Godwin Goveas filed complaint against Magicbricks Realty Services Limited on Aug 10, 2024

I had taken a Broker listing for * months beginning **th May **** which ends on **th Aug ****. I had paid **,*** for the entire package whose validity was ** days . To my surprise they have deactivated my account on *th August saying my package expired . I have made payment to them through cheque dated **th may **** which cleared . Since I was in a family marraige function in Pune I requested activation from **.**.**** which they did. So considering ** days it shld expire on **th August, but they cheated and deactivated the same on *th August ****. I am in a business loss and non even the support team as well as local Goa staff are cooperating. I tried to find out invoice but they have not sent . My bank account debit is showing the payment made date. Their staff say they activated my package on *th May.
How is it possible when my cheque is cleared on **th May???
These guys need to be tought a lesson ... this has happened also with housing.com earlier when they stopped my activation anytime they want and later leave us to argue with them which is of no use....I have the whatsapp messages only

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Magicbricks Realty Services Limited

11

Total Complaints

4

Total Resolved

36.36%

Consumer Satisfaction

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