skhynix - Porter order date aprilEscalation Theft of Goods and Professional Misconduct by Driver Order April

Hello Porter team,


I sent * items with the driver assigned to my order, but only * items were delivered. The driver has kept one item, which is valued at over ₹*,***. When confronted, the driver denied having the goods and began arguing with me, even challenging me to "do what I want" and demanding proof. At times, he has even asked for additional money to deliver the remaining part.

I want to state clearly that I have:
*. CCTV footage showing * items being loaded/handed over.
*. Call recordings of the driver's unprofessional behavior and demands.
*. Chat logs documenting the interaction.

Despite raising a complaint previously, the driver continues to argue with both me and your customer care team. This is a clear case of theft and a breach of the trust we place in Porter.

I request that you take immediate and strict action against this driver. I am seeking either the immediate return of my item or a full reimbursement of ₹*,*** for the stolen goods.

Please provide a resolution to this matter within ** hours.

Regards,

Dnyaneshwar Todmal