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Varun Motors - Poor service to consumer

Divyaprakash filed complaint against Varun Motors on Feb 23, 2021

Sir
I got my car Alto K** VXI tyres replaced on ** Aug ****. The warranty of from date of purchase is * years. All * tyres of my car have got cracks and wrinkles. I approached Varun motors to change my tyres under warranty. They are now saying that if the tyre manufacturer(M/s Bridgestone) agrees to replace under warranty then only they can replace the tyres otherwise they cannot do anything. Now after two days they are saying that Bridgestone will not replace my tyres and they cannot do anything. I need to file complaint against Varun motors for selling poor quality tyres to me.
Model--Auto k**, Chasis No.--******, Engine No--******, Registration no--GA**D****. Date of service--*/****, Job card sheet no--JC********, **/*/****

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Varun Motors

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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