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Nextra Teleservices Pvt Ltd - Poor response

Mohammad Aamir Khan filed complaint against Nextra Teleservices Pvt Ltd on Sep 22, 2020

With Reference to my customer ID *******, I would like to let you know that I have got the new connection on **th September, **** from Nextra Teleservices Pvt. Ltd

I have been facing poor connectivity issue since the installation. However I have reached out to their customer care center but they are not able to focus on my issues.

I have also sent my problem to the Nodal officer of this broadband company but it seems he is not looking to assist me on this issue.

Today, I am experiencing the same issue that no connectivity in my area which resulted it's impacting to my official work and my online classes.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Nextra Teleservices Pvt Ltd

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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