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Cristofano - Poor quality sandals brought from trends store kayamkulam

Abhinav k rajendran filed complaint against Cristofano on Mar 15, 2023

I brought a pair of cristofano sandals from reliance trends store kayamkulam worth Rs **** on **/**/**** and within * months of usage the sandals where totally damaged without any excessive use( I hardly used it not more than * times),when I approached the store regarding the bad quality of the product, they informed me that sandals can't be returned after * days of sale,they told me they will repair it,but the restiching was done very badly,like they don't care about customers hard earned money, I had not expected such a bad quality product being sold at trends store and also that of cristofano.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Cristofano

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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