Hindware Home Retail Pvt Ltd - Poor quality bed broked within 45 days of usage

I purchased this bed for my two cousins aged * and * and within **-** days of usage it is broked..I need refund for this poor quality bed
Sales Order no *********
Po no ********

My details;
Order Number : ********
Order Date : **-Nov-****
Payment Method : Online
Total Amount : ₹ *****.**
Amount Paid : ₹ *****.**
On **st January the bed broked and I registered complaint with company customer service and after ** days of my constant follow up they said I damaged the product and they will not help